qdal88 is committed to protecting your personal data. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and store it, and what rights you have as a Player on our Platform.
Summary: qdal88 collects only the personal data necessary to operate our Platform, process your transactions, verify your identity, and provide customer support. We do not sell your personal information to any third party. We protect your data using industry-standard encryption and access controls. You have the right to access, correct, and request deletion of your personal data at any time by contacting us at [email protected].
This Privacy Policy ("Policy") describes how qdal88 ("we," "us," "our") collects, processes, stores, and protects personal data provided by or generated by users ("you," "Player") of the qdal88 Platform at https://qdal88.click. It applies to all visitors, registered Players, and any individual whose personal data is processed in connection with our gaming services.
qdal88 operates as an online gaming platform serving the Indonesian market, and we recognize the importance of personal data protection to our Players across Jakarta, Surabaya, Bandung, Medan, Bali, and beyond. This Policy has been drafted to reflect internationally recognized data-protection principles and to clearly communicate how we handle your information.
By registering an Account on qdal88 or otherwise using the Platform, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into our Terms & Conditions and should be read alongside them. If you do not agree with any part of this Policy, please discontinue your use of the Platform.
We collect the following categories of Personal Data, depending on your interaction with the Platform:
Note: We do not collect or store full card numbers, card verification values (CVVs), or other sensitive payment credentials. All financial transactions are processed through secured payment gateways.
We collect Personal Data through the following means:
qdal88 uses your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your Player Account; processing login and authentication. |
| Identity Verification (KYC) | Verifying your age (21+), identity, and residential eligibility before processing withdrawals or as required by our compliance obligations. |
| Transaction Processing | Facilitating deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. |
| Customer Support | Responding to your inquiries, resolving disputes, and processing complaints via live chat and email. |
| Responsible Gaming | Monitoring play patterns to identify signs of problem gambling; administering deposit limits, cooling-off periods, and self-exclusion requests. |
| Fraud & Security | Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and unauthorized Account access. |
| Legal Compliance | Meeting our obligations under applicable anti-money laundering (AML) standards and international gaming compliance frameworks. |
| Platform Improvement | Analyzing aggregated usage data to improve Platform performance, game offerings, and user experience. |
| Promotions | Delivering personalized bonus offers and promotional communications (where you have not opted out). |
We process your Personal Data on the following legal bases:
qdal88 does not sell, rent, or trade your Personal Data to any third party for marketing or commercial purposes. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers who process data on our behalf under strict confidentiality obligations. These include payment processors (for transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja), KYC and identity verification providers, fraud detection and AML screening services, IT infrastructure and cloud hosting providers, and customer support platform operators.
Where technically required, limited game session data may be shared with licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) solely to facilitate game delivery, calculate outcomes, and ensure game integrity. These providers are contractually prohibited from using such data for any other purpose.
We may disclose your Personal Data to law enforcement authorities, regulators, or courts where required by applicable law or in response to a lawful request, court order, or subpoena. We will notify you of such disclosure where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of assets involving qdal88, your Personal Data may be transferred to the acquiring entity as part of the transaction. We will notify affected Players and ensure the receiving entity provides equivalent data protection standards.
Our Promise: Under no circumstances do we sell your personal information to advertisers, data brokers, or any other third party for commercial gain. Your data is used exclusively to operate and improve the qdal88 Platform and protect your account.
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years after closure | AML compliance and dispute resolution |
| Transaction Records | 7 years from the date of transaction | Financial record-keeping obligations |
| KYC Documents | 5 years after Account closure or last activity | Regulatory compliance |
| Support Communications | 3 years from date of last interaction | Dispute resolution and quality assurance |
| Technical & Usage Logs | 12 months from collection date | Security monitoring and platform improvement |
| Marketing Preferences | Until you withdraw consent or close your Account | Consent management |
After the applicable retention period expires, Personal Data is securely deleted or anonymized so that it can no longer be associated with any individual. Anonymized, aggregated data may be retained indefinitely for statistical and research purposes.
qdal88 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While we employ robust security practices, no system is entirely immune to risk. We encourage you to use a strong, unique password for your qdal88 Account and to never share your login credentials with any other person.
The Platform uses cookies and similar technologies to deliver core functionality, analyze usage patterns, and personalize your experience. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential | Session management, authentication, security tokens, and core Platform functionality. Without these cookies, the Platform cannot function. | No — strictly necessary |
| Functional | Remembering your language preferences, display settings, and responsible gaming limit configurations. | Yes |
| Analytical | Aggregated, anonymized data on how Players navigate and interact with the Platform, used to improve performance and usability. | Yes |
| Security | Fraud detection signals, bot-prevention mechanisms, and anomalous activity identification. | No — legitimate interest |
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, but may reduce personalization features. Please note that essential and security cookies cannot be disabled without impacting core Platform functionality.
As a Player whose Personal Data is processed by qdal88, you have the following rights, which you may exercise at any time by contacting us at [email protected]:
Request a copy of the Personal Data we hold about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete Personal Data held in your Account.
Request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that we limit how we use your Personal Data while a dispute or complaint is being resolved.
Receive a copy of your Personal Data in a structured, machine-readable format for transfer to another service provider.
Object to processing carried out on the basis of legitimate interests, including profiling for promotional purposes.
We will respond to all verifiable data rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing a request to protect you against unauthorized data access.
qdal88 is strictly an adults-only (21+) platform. We do not knowingly collect Personal Data from any individual under 21 years of age. Age verification is a mandatory step in our KYC process, and we may request additional proof of age at any point during your use of the Platform.
If we become aware that Personal Data has been collected from a person under the age of 21, we will immediately suspend the relevant Account, delete the associated Personal Data, and void any balances or transactions linked to that Account.
If you believe a minor has registered on our Platform, please notify us immediately at [email protected] so we can investigate and take appropriate action without delay.
qdal88 primarily processes and stores Player data on servers located in secure data centers serving the Asia-Pacific region. In certain circumstances — for example, where we engage international game studios such as Pragmatic Play, Evolution Gaming, or NetEnt for game delivery — limited technical data may be processed on infrastructure located outside Indonesia.
Where such transfers occur, we ensure that appropriate safeguards are in place, including contractual clauses that obligate receiving parties to maintain data protection standards equivalent to those described in this Policy. We do not transfer Personal Data to countries or entities that cannot demonstrate adequate data protection practices.
The Platform may reference or facilitate connections with third-party payment services (such as OVO, DANA, GoPay, ShopeePay, and LinkAja) and banking institutions (such as BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI). Once you leave the qdal88 Platform to interact with a third-party service, that service's own privacy policy and data practices apply.
qdal88 accepts no responsibility for the privacy practices of third-party services. We encourage you to review the privacy policies of any external service you interact with in the course of using the Platform.
qdal88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will notify you via email to your registered address and/or by a prominent notice on the Platform no fewer than seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or the way in which qdal88 processes your Personal Data, please contact our Data Protection team using the details below. We are committed to resolving all privacy-related inquiries promptly and transparently.
qdal88 Data Protection Team
Email: [email protected]
Response Time: Within 30 days of receipt (for formal data rights requests)
Support Hours: 24 hours a day, 7 days a week
Response Language: English and Indonesian
Time Zone: Western Indonesia Time (WIB, UTC+7)
If you are unsatisfied with our response to a privacy complaint, you have the right to escalate the matter to an appropriate data protection authority or seek independent legal advice.
Privacy is not just a legal obligation for us — it is a foundational part of how we build trust with every Player on the Platform.
Every connection to qdal88 is secured with TLS 1.2+ encryption. Your personal and financial data is protected both in transit and at rest using AES-256 encryption standards.
We do not sell, rent, or trade your personal information to advertisers, data brokers, or any commercial third party. Your data serves one purpose: powering your experience on qdal88.
Our identity verification process ensures that only eligible adults (21+) can access real-money gaming. KYC data is handled with the highest level of confidentiality and security.
Access, correct, export, or request deletion of your personal data at any time. Our team processes all data rights requests within 30 days, with clear communication at every step.
Financial data related to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja transactions is processed via PCI-compliant payment gateways. We never store full banking credentials.
We retain your data only for as long as required by legal obligations and operational necessity. Once retention periods expire, data is securely deleted or irreversibly anonymized.
Our support team is available 24/7 to answer any privacy-related question. You can also review our Terms & Conditions for the full scope of your rights and obligations, or visit our FAQ for quick answers.